The Managed Network Support Company:

Save On Your IT Support Costs & Eliminate The Frustration Of Computer Network Problems 

A NEW IT Support Program Designed For Business Owners That Don't Want To Worry About Their Network Security, Reliability Or Stability Ever Again!

- Are you sick and tired of worrying about the security of your network against the latest spyware, virus, or hacker threat?

- Like to have peace of mind knowing your network is always being watched and secured with the most up-to-date security patches, virus definitions, and firewall settings?

- Are you and your staff too busy to perform the regular maintenance and support your network needs to function properly?

- Are you looking for IT support that will help give your business the edge it needs in a challenging market?

If so, this letter was written specifically for you.

I am looking for 12 clients who want to be beta testers for a new network support program we are calling Total Freedom. This program is designed to give you all of the IT services, network support, security, and maintenance you need without the expense and overhead of a full-time IT staff.

Up until now, you only had two options for computer support:

Option #1: This option is the most common; you designate the most technically-savvy person on staff to be your makeshift IT manager and only bring in outside help when your “internal guru” runs into a network crisis they can’t solve.

Problem is, you are pulling this person away from the real job you hired them to do AND unless they have the time to stay up-to-date on the latest developments in IT support and management, they don’t have the skills or knowledge required to properly support and secure your network.

This inevitably results in a network that is ill-maintained and unstable, which then results in excessive down-time, overspending on IT support, and expensive recovery costs.

Option #2: This is really foolish but we see it every day; businesses that use their network until it “breaks” and then call in the experts to repair or replace whatever stopped working.

This reactive model of network maintenance is a sure-fire path to extensive down-time, lost data, and excessive spending on IT support, not to mention major disruptions in staff productivity, sales, cash flow, production, and customer service that can never be recovered.

Just take a look at these recent disasters that happened to other small businesses right here in Brisbane who were NOT performing ongoing maintenance on their computer network (all names have been withheld to protect the companies’ privacy)…

Property Management Company Suffers Weeks Of Down-Time For What Should Have Been A Simple, Inexpensive Repair: Hard Costs To Company: $9,000

A 10-user property management company was not monitoring or maintaining their server. Due to the overuse and lack of maintenance, it started to degenerate and eventually shut down under the load.

This caused their entire network to be down for 2 full days and cost them $3,000 in support fees to get them back up and running. Naturally the costs were much higher when you factor in the lost productivity of their 10 employees during that time.

This client did not want to implement a preventative maintenance program, so the same problem happened again 2 months later, costing them another $3,000 and 2 days of down-time.

Six months later it happened yet another time, bringing their total to $9,000 in hard costs and tens of thousands in productivity costs for a problem that could have been quickly detected and prevented from happening.

Engineering Firm Spends $8,000 To Clean Up A Virus

A local engineering firm discovered the importance of preventative maintenance the hard way. Without warning, a virus was downloaded to their server and started replicating and attaching itself to files.

This virus corrupted their data, impaired their customer management system, and immediately brought down their Exchange server (no e-mail could come in or go out). Preventing this disaster would have only cost them 1/10th of the cost ($800 per month) AND they would have experienced better performance and fewer problems with their network.

Instead, they were forced to spend a whopping $8000 to remove the virus and restore their network, and that only got them back up and running. Their systems were still not optimized, secured, and updated as they should be.

Two Failed Hard Drives Costs Health Products Company $40,000 and 9 Days of Downtime

The back office of a health products company had two hard drives fail at the same time causing them to lose a large number of critical company files and data. When they contacted us to recover the data from the system backups, we found they weren’t functioning properly and even though they appeared to be backing up all of this company’s data, they were in fact worthless. In the end, recovering the data off of these failed drives took a team of disaster recovery specialists 9 days and $15,000.

In addition to the recovery costs, they also incurred $25,000 in other services to get their network stable. Had we been monitoring their network and performing regular maintenance, we would have been able to detect that these hard drives were failing, that the backups were not performing properly, and we could have prevented the crash, the downtime, and the $40,000 in costs to get them back up and running, not to mention the 9 days their network was down.

How To Make Certain These Disasters Don’t Happen To Your Business

Thanks to a new service we are offering called the Total Freedom Plan we can now provide you ongoing remote maintenance and support to maximize the performance, reliability, and stability of your network without the costs and overhead of hiring a full-time staff. And here is the best part…

We Will Cut Your IT costs By 30% - 50% AND
Improve Your Network’s Reliability & Performance!

Here’s How It Works:

One of our senior network engineers will perform regular, scheduled maintenance on your network each and every month. We will make sure your virus protection is up to date and your back ups are working properly. We’ll also check critical firewall and security settings, and we’ll update software patches. We will even conduct a series of system optimization tasks every month that will keep your network running at maximum speed and performance.

We will also remotely monitor your network 24/7/365 to detect, diagnose, and prevent lurking problems from turning into major interruptions to your business in the form of downtime, security breaches, or other failures. Finally, we’ll design the right mix of on-site, remote, network, and help desk support to fit your specific situation and needs.

The Benefits Are Obvious:

• You’ll eliminate expensive repairs and recovery costs. Our network monitoring and maintenance will save you money by preventing expensive network disasters from ever happening in the first place. As a matter of fact, we guarantee it.
• You’ll avoid expensive on-site fees while receiving faster support. Our remote monitoring software will enable us to access and repair most network problems right from our offices. No more waiting around for an engineer to show up!
• How does faster performance, fewer error messages, and practically zero down-time sound to you? Under this program, that is exactly what we’ll deliver. Some parts of your system will degrade in performance over time, causing them to slow down, hang up, and crash. Our preventative maintenance and network monitoring will make sure your computers stay in tip-top shape for maximum speed, performance, and reliability.
• You will have ALL of the benefits of an in-house IT department WITHOUT all of the costs. As a Total Freedom Plan customer, you’ll have access to a knowledgeable support staff that can be reached immediately should you have any kind of problem or question.
• You’ll receive substantial discounts on IT support that you are already buying. Most IT firms will charge like a wounded bull for every little thing they do; under this program, you’ll pay one flat, affordable rate and get all of the IT support you need. No hidden charges, caveats, or disclaimers.
• You will never have to fear a big, expensive network repair bill. Instead, you can budget for network support just like rent or insurance.
• You’ll sleep easier knowing the “gremlins at the gate” are being watched. Cyber criminals never sleep! But thanks to our 24/7/365 monitoring and on-going maintenance, you’ll have one less thing to worry about.
• You’ll safeguard your data. The data on the hard disk is always more important than the hardware that houses it. If you rely on your computer systems for daily operations, it's time to get serious about protecting your critical, irreplaceable electronic information.
• You’ll finally put a stop to annoying spam, pop-ups, and spyware from taking over your computer and your network. Not only are these intruders annoying, but they can introduce viruses and jeopardize the security of your network.
• You’ll gain incredible peace of mind. As a business owner, you already have enough to worry about. We’ll make sure everything pertaining to your network security and reliability is handled so you don’t have to worry about it.  

But Don’t Take Our Word For It… Just Look At What Our Clients Are Saying

Our 100% “You Can’t Lose” Guarantee…

We are so confident in our Total Freedom Plan that we are willing to back it up with a powerful guarantee that no other IT firm or consultant would dare to make: We guarantee that we will be able to detect, diagnose, and PREVENT any type of network problem from escalating into down-time.

If by some odd chance your network goes down, if you get a virus, a hacker invasion, or any other problem that requires clean up and fixing, we will do all of the work necessary to restore your network back to full speed with no additional service fees to you.

As you saw from the above real-life examples, one simple “glitch” can end up costing you $20,000 to $40,000 in consulting fees. Our Total Freedom Plan is an insurance policy against major network disasters and repair bills.

Plus, you and I know that there are plenty of IT firms out there offering some type of network support; but an awful lot of them are new or just getting started in the business. Some will even outsource their clients’ projects to part-time technicians that are between jobs or outsource to companies overseas. Even if they dared to offer a guarantee as strong as ours, you wouldn’t really know whether you could count on them to be around to honour their guarantee if something did go wrong. We’ve been servicing clients in South East Queensland for over 14 years and ALL of our engineers and technicians are full-time employees.

A $98 Free Gift.....

As a prospective client, I’d like to give you a free copy of the report ‘‘An Insiders Guide To Choosing An Honest, Reliable and Competent Computer Support Company".

You see, finding an honest and capable IT support company is a lot like finding an honest mechanic; they both operate in fields where the technician can easily take advantage of the client because they play on their customer’s lack of technical knowledge.

On the flip side, a good IT support company will save your company a considerable amount of time, money and frustration while increasing office productivity, lowering overall operation costs, improve customer service and help you avoid devastating data losses and viruses.

After all, your computer network is the nerve centre of your business. It affects productivity, security and even the competitive advantage of your organization. One bad decision can severely cripple your organisation through lost productivity, data or excessive costs.

This free report, valued at $98 shows you how to choose the right IT support consultant for your business and how you can get unlimited IT support for less than an IT employees salary.

Why Are We Giving Away This Valuable Information?

As a business owner myself, I want to arm other business owners with a few good pointers to help them avoid getting ripped off when purchasing any IT services, projects or support.

Contained in this report are 7 critical things you should know, research or ask before signing any IT contract or inviting a consultant to work on your network.

By practicing or being aware of these 7 simple tips, you can:

• Begin saving your organization a considerable amount of money.
• Avoid making a bad decision by hiring the wrong consultant or firm.
• Save yourself hours of frustration and time that come with making a bad decision.

How To Make Smart Decisions About the Technology That Runs Your Business

For the next 30 days, we’re giving small business owners a FREE copy of the report ‘An Insiders Guide To Choosing An Honest, Reliable and Competent Computer Support Company’.

Read this guide and you’ll discover:

• 7 critical things you should know, research, or ask before signing any contract or inviting a consultant to work on your network.
• How to prevent network disasters with proactive scheduled maintenance.
• The one type of consulting contract you NEVER want to sign.
• The single best way to avoid misunderstandings that delay your project, frustrate you, and add to the overall costs.
• A little-known way to save thousands of dollars in ongoing support costs.
• Surefire ways to know if the company you are hiring is competent AND honest.
• How to get your network audited, for FREE before you make a decision.

You have nothing to lose - only peace of mind and a more secure computer network to gain.

To request your FREE Report, call 1800 013 001 or complete the fields below and we will arrange to send you your free report.

Good Networking,

Lachlan McIntosh
Managing Director, Directions Technology